12 Hour Turnaround For Urgent Oslo Airport Delivery
When every minute counts, Puzzle Freight delivers.
Late on a Monday evening, our operations team received an urgent call: a client’s aircraft was grounded at Oslo Airport, and a critical replacement part was needed immediately to get it back in the air.
The Challenge
These situations demand precision, speed, and coordination across borders and airport security levels. The part was being hand-carried by an onboard courier arranged by the client. Upon arrival at Oslo, it required immediate customs clearance and airside delivery directly to the aircraft engineer.
Airside deliveries are complex operations that involve strict security protocols and timesensitive coordination with airport authorities. There’s no room for delay.
The Solution
As soon as we received the call, we coordinated with the courier’s arrival schedule, arranged the necessary airport clearances, and secured access for airside entry, all within hours.
By the time the onboard courier landed, our local operations staff were already at Oslo Airport, ready to receive the parcel. Within minutes, the package was cleared and escorted airside straight to the waiting engineer.
The Result
From the initial call to successful delivery, the entire process was completed in under 12 hours. The part was handed directly to the maintenance engineer, ensuring the aircraft could return to service without unnecessary delay.
Precision Logistics, Delivered
This operation highlights what we do best at Puzzle Freight, combining global coordination with local expertise to make the seemingly impossible happen. Whether it’s an aircraft on ground (AOG) situation or a time-critical delivery anywhere in the world, our team is ready 24/7 to keep your operations moving.
When it’s urgent, Puzzle Freight delivers.

Puzzle Freight Launches Neutral Courier Service — Bringing Speed, Choice & Control to Your Shipments




