Privacy Policy for Puzzle Freight

Privacy Policy – Summary

Effective: August 12, 2025

  • We collect:
  • Info you give us (name, email, etc.).
  • Info we collect automatically (IP address, device type, pages visited).
  • Info from trusted third parties.
  • We use your info to:
  • Provide and improve our freight and logistics services.
  • Respond to your questions.
  • Send updates and service information.
  • Follow the law.
  • We share your info only with:
  • Trusted service providers.
  • Authorities when legally required.
  • A new owner if our business changes hands.
  • Your rights: You may request to view, update, delete, or get a copy of your personal data.
  • Cookies: We use them to improve site performance and analyze traffic. You can control them in your browser.
  • Security: We take reasonable measures to protect your data, but no system is 100% secure.


Effective Date: August 12, 2025

Puzzle Freight (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, puzzlefreight.com, or interact with our services. By using our website, you agree to the terms described below.


1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us

  • Name, email address, phone number, company name, and other contact details submitted through forms or account registration.
  • Any information you choose to share with us in inquiries, service requests, or support communications.

b. Information Collected Automatically
When you visit puzzlefreight.com, we automatically collect certain information, including:

  • IP address and approximate location.
  • Browser type, operating system, and device type.
  • Pages viewed, time spent on site, and referring website.
  • Cookies and similar tracking technologies (see Section 6).

c. Information from Third Parties
We may receive information from business partners, service providers, or publicly available sources that helps us improve our services.



2. How We Use Your Information

We use your information for purposes such as:

  • Providing and improving our freight and logistics services.
  • Responding to inquiries and customer service requests.
  • Processing payments, invoices, and account-related activities.
  • Personalizing your website experience.
  • Sending service updates, newsletters, or marketing communications (with the option to opt out).
  • Complying with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted vendors who assist with operations such as hosting, analytics, payment processing, and customer communications.
  • Legal Requirements: When required by law, regulation, court order, or government request.
  • Business Transfers: If Puzzle Freight merges, is acquired, or sells assets, your information may be transferred to the new entity.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your data in a portable format.

To exercise your rights, contact us at info@puzzlefreight.com. We will respond in accordance with applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, or comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality.
  • Analyze traffic and usage patterns.
  • Provide personalized content.

You can control cookies through your browser settings or opt-out of certain tracking by using cookie consent tools provided on our site.

7. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13 (or under 16 where applicable by law), and we do not knowingly collect personal information from them.

9. International Data Transfers

If you access our site from outside the United States, please note that your information may be transferred to and stored in the U.S. or other jurisdictions that may not have the same data protection laws as your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and post the updated version on our website. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Puzzle Freight
Email: info@puzzlefreight.com
Website: puzzlefreight.com